We will not compromise on safety and quality to deliver our locally made, trusted comfort foods. At Patties Foods we are committed to meeting our obligations as a leading Australian food manufacturer by supplying safe, legal, compliant, authentic, food products to the specified quality, and consistency always. We strive to exceed our customer and consumer’s expectations while delivering value to all stakeholders. Our management team demonstrates this commitment by owning food safety and quality, staying informed and being part of the decision-making process through regular management review meetings. We invite and act upon customer and consumer feedback, we adhere to industry best practices, aspiring to be world class in everything we do.
A HACCP based certified Food Safety and Quality Management Program is maintained, compliant with BRC (A Global Food Safety Initiative standard) and Patties Group standards. Our Food Safety Program is externally audited byapproved third-party food safety auditors, at a minimum annually.
This policy aligns with Patties Foods company values, which are, Trust, Ownership, Courage, and Integrity, and supports our four Quality and Food Safety Pillars which are underpinned by Patties Foods, food safety and quality culture:
- Pillar 1 – Food Safety & Quality Management
- Pillar 2 – Operational Excellence
- Pillar 3 – Facility & equipment
- Pillar 4 – People & resources.
All of this is achieved through:
- Appropriate resourcing
- Setting annual, measurable quality and food safety objectives
- Challenging ourselves through our internal audit program
- Management review
- Ensuring suppliers and contractors operate in accordance with our values, by operating robust, tested programs
- Right first time, every time
- Continuous improvement
- Risk based decision making
- Regular review of this policy and our commitments